All FAQs (Helpie FAQ)
Sample of All FAQs (Helpie FAQ)
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Sample of All FAQs (Helpie FAQ)
[helpie_faq]
Assistant Director
Data Analytics
Jeff brings 11 years of experience in operations management and data analytics to HealthOps. He has successfully transitioned from leading operations to spearheading the company's analytics department, developing comprehensive reporting mechanisms for strategic decision-making. Jeff enjoys weightlifting, fishing, and attending live events in his spare time.
Manager
Human Resources
Lisa is a seasoned HR professional with expertise in talent acquisition, employee engagement, training and development, and strategic planning. She is dedicated to creating inclusive, supportive work environments and has a proven track record of enhancing employee satisfaction. Outside of work, Lisa enjoys family time, traveling, beach visits, and attending cultural events
Operations Manager
Central Equipment
With 10 years of management experience, Justice Ellies specializes in improving operations and building strong, collaborative teams. Skilled in streamlining processes and fostering a positive work environment, Justice Ellies is dedicated to ensuring efficient, compassionate care through effective leadership and team development.
Operations Manager
Sharps and Deep Clean
Will is a talented analytics-driven leader with 10 years of experience in hospitality and healthcare operations. He specializes in process improvement and has successfully launched several accounts. Will enjoys outdoor activities in his free time and values authenticity.
Operations Manager
Compliance
Kyle is an effective metrics-driven manager specializing in program and project management within healthcare. He excels in regulatory compliance, environmental health and safety, and auditing. Kyle enjoys spending time with his family outdoors.
Operations Manager
Central Equipment
Born in La Vega, Dominican Republic, Alex is a dedicated Operations Manager with over four years of experience in hospital operations. He prioritizes family, personal growth, and professional excellence. Alexander's leadership philosophy centers on integrity, adaptability, and delivering impactful results. He enjoys sports and finds fulfillment in guiding his three sons.
Operations Manager
Satellites
Mark is known for his superb customer service skills and business management versatility within HealthOps. He manages programs across multiple hospitals and facilitates partnerships between companies and clients. In his free time, Mark enjoys gaming, reading, and creating new experiences with his wife, Hannah.
Founder and President
Isaiah Silva is the visionary founder and president of HealthOps, revolutionizing healthcare operations by challenging conventions. With over two decades of industry experience, he drives rapid, impactful changes through innovative process improvements and problem-solving. Isaiah's approach maximizes organizational efficiency, directly enhancing patient care outcomes and transforming the healthcare landscape. In his spare time, he enjoys photography, reading, traveling, and family meals
Vice President of Operations
With over 30 years of operational leadership experience, Joe expertly oversees key areas such as operations, client success, marketing, and strategic partnerships at HealthOps. He is actively involved in public service and supports various charitable organizations. Joe resides on Boston's North Shore with his wife, Barbara, and enjoys golfing and exploring his interest in wine
Director of Technology
Daniel brings nearly a decade of healthcare experience to HealthOps. He focuses in technology and management, integrating technology to simplify complex problems. He creatively applies his passion for finding solutions by wire-framing new applications and streamlining multi-step processes. In his free time, he enjoys family, building computers, 3D printing, and immersing himself in pop culture
Health Research and Marketing Manager
Catherine "Catie" is an accomplished physical therapist with over 20 years of experience in Occupational Health and Sports Medicine. In addition to her clinical expertise, Catie has taken on a leadership role at HealthOps, Inc. She is currently the manager of the marketing department and is slated to lead the team in 2025. This new position allows her to combine her extensive healthcare knowledge with strategic marketing initiatives to further the company's mission. Catie balances her professional life with an active personal life. She enjoys reading, hiking, biking, and cooking while keeping up with her five boys and a Bernadoodle.